Mountain Resorts Check-in Location
- Check In: 4:00 p.m.
- Check Out: 10:00 a.m. (Check Out at Highmark is at 11:00a.m.)
Thank you for your consideration of other guests by honoring the check-in/check-out times. Late departures are subject to an additional night's charge unless a later checkout has been authorized by the Front Desk Manager.
Properties with On-Site Check-in
The following properties feature on-site check-in, click on a property below for more information.
- Chateau Chamonix
- Phoenix at Steamboat
- Ranch at Steamboat
- Highmark Steamboat Springs
- The West Condominiums
Main Check-in Location
The Mountain Resorts check-in office is conveniently located just off of Highway 40, between the highway and the ski area at 2150 Resort Drive.
- Exit US Hwy. 40 onto Mt. Werner Road
- Proceed east toward the mountain for 1/4 mile
- Turn left on Resort Drive
- Take your first left into the parking lot
Front Desk Hours of Operation
Winter Hours (December - March)
7am until 11pm* Seven days a week
Summer Hours (April - November)
8am - 6:00pm* Monday - Saturday
8am - 5:00pm* Sunday
* All hours are Mountain Standard Time.
The front desk at Mountain Resorts is open everyday, including holidays.
Toll Free: 888-686-8075
Local: 970-879-3700 (front desk)
After Hours Check-in
Check-in is available 24-hours a day. Front desk staff hours vary by season. In the event the office is closed, use the courtesy phone and follow instructions posted next to the phone located in the entryway.
Building facilities include luggage storage, guest lounge with television and free high-speed Internet access terminal, lobby with large fireplace and plenty of reading materials. There is also a guest locker room with showers for those who wish to ski the same day as check-out.